Conduct recurring sessions with executives in order to assess priority of projects based on research, analytics, development effort and business needs
Collaborate with UX and Optimization teams to define experience and possible tests of new features
Partner with various stakeholders such as Legal, Business Intelligence, Brand, Product, IT, and external vendors to establish clear business rules and build requirements for digital product evolution
Responsible for feeding product backlog, and refining product requirements with Development team
Implement tracking and reporting to evaluate product performance
Conduct recurring meetings, not limited to business strategy/requirements sessions, stand ups, refinement sessions, etc
Conduct UAT prior to launching features live
Support and prepare capital requests as needed by business
Accomplishments
Led projects in order to support cruise cancellations during pandemic. Built features in order to retain company cash flow, protecting an average of $4.6 M in revenue
Created new profile for loyalty members, allowing guests to see their points, bookings, and also generated 17K brand new email sign-ups
Enhancements to the web have allowed for overall growth for the Web channel, ending 2019 at 7.6%, and 2020 and 8.1%
Totally MG 